Testimonials

"Modella Uniforms has provided our veterinary practice with uniforms for the past year & we could not be happier with them! They have an extremely friendly staff always available to assist you in anyway possible. Modella Uniforms even goes above and beyond typical customer service, by...

Kym Mitchell
Montrose Pet Hospital
http://www.montrosepethospi...

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Policies

Return / Exchange
Return or exchange is allowed within 30 days of purchase with original receipt and tags attached. Merchandise must be unwashed, unworn and undamaged for return or exchange. Sale merchandise and custom orders are all FINAL sale items and cannot be returned or exchanged. Merchandise can also be returned or exchanged at one of our retail locations.

Modella Uniforms would like you to be happy with your purchase. To return or exchange a product, please email
contact@modellauniforms.com, or fax us at 877.266.1942 within 14 days of receipt of your purchase to process it for return or exchange. We will gladly replace any damaged or defective item immediately or refund your original purchase price. We are unable to refund shipping charges.


Out of Stock / Back Order
Should an item on your order be out of stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.


Shipping / Handling
Standard Shipping & Handling:
2-3 business days (plus 1-2 business days for order processing)
Monday- Friday Delivery Only

Expedited Shipping & Handling:
1 business day (plus 1-2 business days for order processing)
Monday- Friday Delivery Only
 

ORDER VALUE STANDARD S & H CHARGES EXPEDITED S & H CHARGES
 $0.00 - $25.00 $ 8.60 $22.99
 $25.01 - $50.00  $11.60 $25.99
 $50.01 - $75.00 $14.75
$27.99
 $75.01 - $100.00 $16.75 $29.99
$100.01 - $150.00  $18.75 $31.99
$150.00 - $200.00   $20.75 $33.99
$200.01 +  $22.75 $35.99



Pickup Option
Merchandise can be ordered online and picked up in person at one of our retail locations. Please allow 1-2 business days for your order to process. We will contact you at the number provided at checkout when the order is ready for pickup.


Security Policy
We value the trust you place in Modella Uniforms, and we want you to be aware of the safeguards we have in place to respect your privacy. We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly difficult to decipher code, which is processed immediately. In addition, we employ an outside company to "audit" our security and make sure it is trustworthy.

When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.


Privacy Policy
Modella Uniforms gathers personal information from you in order to provide superior service,
communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience.  The following are examples of the personal information we gather from you.

  1. Purchases — When you place an order, you give us your name, address, phone number and/or e-mail address plus payment information.
  2. Personal Shopping Account – If you create a Personal Shopping Account with us so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), and payment information.
  3. E-mail updates — When you subscribe to receive Modella Uniforms e-mail updates featuring exclusive offers (like free shipping), product news, special discounts, contest announcements and more, we require your e-mail address. You can unsubscribe anytime. 

If you have any further questions or concerns about our privacy policy, please contact us at contact@modellauniforms.com.